Terms of service

Last updated: [Insert Date]

Welcome to Clerked (“we”, “us”, “our”). By accessing or using our website clerkedbrand.com, you agree to these Terms of Service. Please read them carefully before purchasing any products.

1. Overview

This website is operated by Clerked. Throughout the site, the terms “we”, “us”, and “our” refer to Clerked. We offer this website, including all information, tools, and services available from this site to you, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service.

2. Online Store Terms

You must not use our products for any illegal or unauthorised purpose.
You must not transmit any worms, viruses, or destructive code.

A breach of any of these Terms will result in an immediate termination of your Services.

3. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding card details) may be transferred unencrypted and involve:

  • transmissions over various networks

  • changes to conform to technical requirements

Credit/debit card information is always encrypted during transfer over networks.

4. Accuracy of Information

We are not responsible if information on this site is not accurate, complete, or current. Product images, colours, and descriptions are provided as accurately as possible but may vary slightly depending on screen settings and fulfilment partner variations.

5. Prices & Modifications

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue any product without notice.

We are not liable for any modification, price change, suspension, or discontinuance of the Service.

6. Products or Services

All items are printed on demand through third-party fulfilment partners (e.g., Printify).
Product availability may vary.

We reserve the right to:

  • limit sales to any person, region, or jurisdiction

  • limit quantities

  • discontinue products

  • adjust designs or colour availability

All descriptions and pricing are subject to change at any time.

7. Accuracy of Billing & Account Information

We reserve the right to refuse any order. We may limit or cancel quantities purchased per person, per household, or per order.

You agree to:

  • provide current, complete, and accurate purchase information

  • update your account details

  • ensure your shipping address is correct at the time of purchase

We are not responsible for orders shipped to incorrect addresses entered by the customer.

8. Third-Party Tools & Fulfilment

We use third-party providers (such as Printify, print partners, and payment processors).
We are not responsible for how these third parties operate, including shipping delays, inventory changes, or service interruptions.

9. Shipping, Returns & Refunds

Our shipping and returns policies form part of these terms.

By placing an order, you agree to our:

  • Shipping Policy

  • Refund Policy

These are available in the footer and in the checkout process.

10. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

11. Errors, Inaccuracies & Omissions

Occasionally, information on our site may contain errors relating to:

  • pricing

  • shipping times

  • product descriptions

  • availability

We reserve the right to correct any errors at any time without prior notice.

12. Prohibited Uses

You are prohibited from using the site or its content:

  • for unlawful purposes

  • to violate international or UK regulations

  • to infringe on intellectual property

  • to harass, abuse, or discriminate

  • to distribute viruses or malicious code

  • to collect personal data

  • to interfere with security features

Violation may result in termination of your use of the Service.

13. Disclaimer of Warranties; Limitation of Liability

We do not guarantee:

  • uninterrupted service

  • error-free functionality

  • accurate or reliable results

You agree that your use of the service is at your sole risk.

We are not liable for any:

  • direct or indirect damages

  • loss of profit

  • loss of data

  • shipping delays

  • issues caused by Printify fulfilment partners

  • unauthorised access of your information

14. Indemnification

You agree to indemnify and hold Clerked harmless from any claim or demand made by any third party due to your breach of these Terms.

15. Severability

If any provision of these Terms is deemed unlawful or unenforceable, the remaining provisions remain valid.

16. Termination

These Terms remain effective unless terminated by either party.
You may terminate by discontinuing use of the site.

We may terminate at any time if you fail to comply with the Terms.

17. Entire Agreement

These Terms of Service constitute the entire agreement between you and us, governing your use of the Service.

18. Governing Law

These Terms are governed by the laws of the United Kingdom.

19. Contact Information

Questions about the Terms of Service should be sent to:clerkedbrand@gmail.com

 

 

 

⭐ The Clerked Guarantee™

Thoughtfully Designed. Ethically Made. Printed Just for You.

At Clerked, we believe medical professionals deserve products that feel personal, high-quality, and reliable. Every item in our store is made to order, reducing waste and ensuring your design is printed fresh — just for you.

Here’s what you can always count on:

✔ 1. Quality You Can Trust

We only work with trusted fulfilment partners and premium blanks.
Your items are produced using:

  • High-resolution direct-to-garment printing

  • Durable, soft fabrics

  • Fade-resistant inks

If something isn’t right, we fix it.

✔ 2. Safe, Secure Checkout

All payments are processed through secure, encrypted gateways.
We never store or see your card information.

✔ 3. Real Support From Real People

Got a question? A sizing issue? An order update?
We reply fast — and with actual humans.
📧 clerkedbrand@gmail.com

✔ 4. No-Risk Replacements

If your order arrives with a faulty print, damaged item, or the wrong product, we’ll replace it for free.

Just send us photos and your order number within 14 days.

No stress. No arguing.

✔ 5. Eco-Friendly & Conscious

Every item is printed on demand — meaning:

  • No wasted stock

  • Lower carbon impact

  • More efficient packaging

  • Ethical production partners

You get what you want. Nothing ends up in a landfill.

✔ 6. Clear Delivery Expectations

We show realistic production + delivery estimates on every order.
Typical timelines:

  • UK: 3–7 business days

  • EU: 5–10 business days

  • US/Canada: 7–12 business days

  • Rest of World: 10–20 business days

✔ 7. Designed by Medical Professionals

Clerked is created by a doctor — supporting other doctors.
Every design is made with humour, honesty, and respect for the medical community.

The Bottom Line

We stand by every product we send out.
If something isn’t right — we make it right.

That’s The Clerked Guarantee™.